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Jon’s life originally started in Kansas. From Kansas he moved to Chicago and then Arizona. He has been in the automotive industry for over 25 years. He loves working on cars! His passion is Muscle Cars and Harleys!
It's never a good day when your car can't even make it to a repair shop on its own. Let Tri-City Auto Repair take away some of your stress with a complimentary tow to our shop with a major repair.
Whether your stuck on the side of the road, at home, or at work, call us anytime at 480-771-5062 and we'll send someone right out.
If your not able to meet the driver where your car is located, you can drop off the keys later at Tri-City Auto Repair.
To arrange your complimentary tow to Tri-City Auto Repair for repairs, please contact our office at 480-771-5062.
Conditions Apply:
- Only fees from our towing company are eligible.
- Tri-City Auto Repair will pay for the towing directly, so you don't have to.
- Free towing applies for repairs above $999.
- For repairs below that amount, the towing fee will be added to your final invoice.
- Complimentary towing only applies to local towing – The 1st $120 is on us.
- If you already have free towing through your insurance or roadside service, you might utilize this, often times people thing the worst and they don’t need a major repair.
Typical tow expense around the valley is $60-$120 depending on mileage.
The Beginning
Back on March 20, 1972, the partnership of Leon Bouchy and Michael Young realized a dream with the grand opening of Tri-City. They knew their strong work ethic and ability to communicate with people would serve them well in their new positions as local business owners.
Leon and Mike rented four bays of a seven-bay garage on North Hayden Road in Tempe, Arizona. It was behind the Gas-n-Go service station -- and you couldn't even see the front of the building from the street at that time! They were given their first stock order of parts on consignment and a $5,000 loan was secured with a handshake and a promise, using some used equipment as business assets.
Fortune smiled as Tri-City opened its doors that first day. There were customers! In time, the business attracted fleet accounts such as SRP, APS, the U.S. Post Office, and the Scottsdale Police. Leon and Mike worked long and hard -- and hundred-hour weeks were common. The increased business prompted the hiring of their first employees and the renting of the other three bays of the building.
Growing With Our Customers
By 1977, we were looking for a larger facility when the adjoining property at 203 North Hayden Road went up for sale. With Hayden Road frontage, they had finally found the perfect site! The land was purchased and a 2700 square-foot building was built to keep up with the ever-increasing demand from customers of Tri-City. Doors opened on December 20, 1978.
Tri-City: Realizing the Dream with a New State-of-the-Art Facility
Tri-City Auto Repair has endured the flooding waters of the Salt River that washed out three bridges over a road that has been reconstructed at least five times. We have seen the construction of ASU Golf Course and the completion of the Town Lake. We were annexed into the city of Tempe as part of a redevelopment project called Tempe Marketplace. The redevelopment resulted in the relocation to our current 9000 square foot facility at 2005 E. Rio Salado Parkway. Ironically or through happenstance, we opened our doors at the new location on March 20th, 2006 - exactly 34 years to the day of opening our first location.
Tri-City Through Transition
Mike and Leon had established a striving, successful business built on honesty, transparency and quality work- where a handshake meant something. They knew they couldn’t carry on forever and needed to find an exit strategy. While they could pick up the phone and sell the business to one of the transmission chains, or just about anybody, they weren’t willing to see a lifetime’s work and reputation go to just anyone. They hand-selected Dave Riccio. Leon and Rita Bouchy describe Dave as a younger version of Leon with some of the great qualities that Mike Young possessed- a perfect fit to carry the business. In November of 2006, Dave took the keys to the business. In order to make the transition successful, Mike Young stayed on staff to give the business and Dave the best chance of success. It was unique, after all.
Tri-City 40th Anniversary Party – Recognized by ATRA –
Left to right, Rodger Bland (gears magazine), Dave Riccio, Leon Bouchy, Michael Young
Tri-City 10 Years After the Transition
The business has carried the name and culture that Mike and Leon had started 45 years earlier. Since then, Tri-City Auto Repair has been featured in several national auto shop trade publications. Tri-City recently received the Torch Award for Ethics by the Better Business Bureau (BBB). Dave believes this is due to his four key ingredients: Show up on time; do what you say you are going to do; finish what you start and say please and thank you.
Tri-City Auto Repair's Commitment Today
To focus on good communication on what can be a complex product. To only provide a service where both party’s walk away satisfied that the transaction was fair -- a win-win.
To get started, just call one of our friendly customer service representatives at (480) 771-5062 or use the online form below.
Click here if you just need directions.
Tri-City Auto Repair provides financing options for those people who need a little help paying for their auto repair or simply for those who like to utilize free financing. Here are just three of those options:
1. Dignifi
Less Than Perfect Credit?
Dignifi and Tri-City Transmission and Auto Repair have strategically partnered
to offer a special auto repair financing program.
- Simple Online Application with an Instant Decision*
- 60-Day Interest-Free Program
- Simple Interest -- Not Compounded!
- Like a Short Term Loan -- Automatically Ends When Payments are Completed.
2. Synchrony Car Care
Cardholder Benefits:
- Convenient Minimum Monthly Payments
- Simple Credit Application Process
- Instant Credit Decision
- Doesn't Tie Up Other Credit Lines
- Convenient monthly billing statement
- Online account management
- Six Months Same As Cash
The Autocare credit card is issued by Synchrony Bank (“SYNCB”).
Apply Now!
3. Car Care One Credit Cards
Tri-City Auto Repair accepts most “Car Care One” credit cards. You may already have one of these in your wallet. It includes brands like Discount Tire, Meineke, NAPA, Meineke, Maaco, Midas, Pep Boys, Tire Pros and most other cards bearing the Car Care One Logo.
In some other cases, we accept cards backed by the Synchrony Financial. Ask your service advisor for details.
No interest on your auto repair purchases if paid in full within 6 months on purchases of $199 or more.*
*Interest will be charged to your account from the purchase date if the promotional purchase is not paid in full within 6 months. Minimum monthly payments are required.
A Good Mechanic Can Be Hard to Find...
Here at Tri-City Transmission, we pride ourselves on our relationships with our customers. Whether we're providing you with a minor repair, or a complete transmission overhaul, every job we do is an opportunity to earn your trust. Our customers are loyal to our shop not only because of our honesty, but also because we are that good mechanic.
We see a lot of "orphan customers", people who have no regular shop, buying al la carte from multiple locations. Not only can this affect the integrity of your vehicle, but will also never allow you to be 100% confident in the sincerity of the job. Allow us to build a relationship with you and your car. You will never be oversold or pay for services that you do not need. We will strive to earn your trust each time you walk through our door, and will always provide you with the quality service you deserve.
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Does your Business have three or more commercial vehicles?
Tri-City Transmission can handle any size fleet from smaller independent contractor trucks to government fleet vehicles. We will maintain the overall value and reliability of your fleet vehicles and get you back in business as quickly as possible. At Tri-City Transmission, we know that every day without your fleet vehicle can mean lost revenue for your business, so getting it right the first time is our number one priority.
Fleet Vehicles Can Include:
- Contractor Repair Trucks
- Government Vehicles (all types)
- Insurance Companies
- Gas and Electric Companies
- Car Rental Companies
- Sales Company Fleet
- Corporate Fleet Programs
- Police and Fire Departments
- Cable Companies
- Phone Companies
Why Fleet Managers Choose Tri-City Transmission:
- Experience. Having been in business since 1972, we understand that being without your vehicle is not only an inconvenience, but is costing your company time and money.
- Service. We deliver consistent quality service. By coordinating with your fleet manager to prepare a comprehensive maintenance schedule, and with our detailed maintenance records on file, we’ll get your vehicles back on the road quickly.
- Trained Technicians. ASA and ATRA certification means our technicians are well trained to deliver top notch, industry standard services to your fleet vehicles.
- On-Site Management. Our management team is on-site daily and is dedicated to ensuring the best service and care for your vehicles. If you have any concerns or questions, you can phone or talk to a manager right away.
- Value. You receive top value for your company’s vehicle service budget. We get your vehicles fixed the first time. Businesses who come to Tri-City Transmission expecting the worst leave with good news and a bill significantly less than their car payment. We love to give news – and over 70% of the time, we do!
Tri-City Transmission is an Active Member of the Following Organizations:
- Better Business Bureau (BBB)
- Automotive Service Association (ASA)
- Automatic Transmission Rebuild Association (ATRA)
Tri-City Transmission Fleet Services Include:
- Cars, Vans, SUVs, Light and Medium Duty Trucks, Box Trucks, Service Utility Trucks
- Preventative Maintenance Service
- Automatic Transmissions Maintenance, Repair, and Rebuilding
- Manual Transmission Maintenance, Repair, and Rebuilding
- Clutch Maintenance and Repair
- Drive Shaft and CV Shaft Repair and Replacement
- Transfer Case Maintenance and Repair
- Differential Maintenance and Repair
Reliable, top quality work at a fair price – backed by an honest, dependable company – is what you can expect from Tri-City Transmission.
Contact us today to schedule a friendly, no-risk consultation.
Honda Pilot Overview | Honda Pilot Transmission Failure Warning Signs | Honda Pilot Transmission Solution
If you were to stop by Tri-City Transmission on just about any given day you would think we were a Honda transmission repair shop given the number of Hondas we see on a regular basis.
That’s because many of these transmissions are now out of the recall period and are no longer being paid for by Honda. Honda says that they are handling transmission failures on a case by case basis. However, unfortunately, for many Honda Pilot owners, this has resulted in thousands of dollars of repairs.
Sometimes when the customer doesn’t want the transmission fixed by the dealership, they come to us. That’s because at the dealership, they can’t take the transmission out and fix what was broken, all they can do is sell you a different (previously repaired) transmission, that often times they refer to as “new.” Whereas at Tri-City Transmission, in many cases, we can take the transmission out, make the changes and send people down the road without the big expense.
We could simply replace your transmission with another Honda transmission, but that wouldn’t necessarily solve the problem because Honda still hasn’t successfully fixed the problems in their transmissions so you’d just be switching problems.
It’s not that we don’t want to replace Honda transmissions, but we don’t want to replace them needlessly. We have found the greatest success in repairing the transmission by reverse engineering the problem and coming up with a handful of solutions that don’t require replacing the whole transmission. We realized that we could help Honda owners (of which I am one) save a lot of hassle and headache by catching these transmission problems ahead of time before they accelerate.
Who is Tri-City Transmission?
Having been in business in the Valley for over 40 years, Tri-City Transmission is recognized nationally by the Automatic Transmission Rebuilder’s Association (ATRA) as being a leader in the auto repair industry by raising the bar of repair, diagnosis and service. We are A+ rated by the Better Business Bureau of Central Arizona, and winners of the Angie’s List Super Service Award for Customer Service for 2012 and 2013.
The technicians at Tri-City Transmission are highly trained, thought leaders; well-seasoned and ASE Certified Master Technicians. They have traveled extensively teaching innovative transmission repair to auto repair technicians across the US.
How Can We Help You?
At Tri-City Transmission we have a handful of different solutions that will prevent you from spending a ton of money to fix your transmission.
Call us at (480) 968-5062 or click here to email us.
Honda Pilot Overview | Honda Pilot Transmission Failure Warning Signs | Honda Pilot Transmission Solution
Honda Pilot Overview | Honda Pilot Transmission Failure Warning Signs | Honda Pilot Transmission Solution
Is your Honda Pilot experiencing any of the following?
- Flashing “gear range” selector light “D4” or “D5” light
- On long drives the transmission over heats (on the way to California) and leaks fluid
- Clunky operation from park to reverse, park to drive, drive to reverse, etc.
- Check engine light comes on intermittently
- Leaking transmission as evidenced by red transmission fluid puddles under the car
- Vehicle acts strange on cold starts in the morning or after the car has been sitting.
You’re not alone. Many Honda Pilot owners are experiencing the same problems.
Honda Pilot Overview | Honda Pilot Transmission Failure Warning Signs | Honda Pilot Transmission Solution
Honda Pilot Overview | Honda Pilot Transmission Failure Warning Signs | Honda Pilot Transmission Solution
The Honda Pilot is just one of the Honda models that were known to have severe transmission problems. They were part of the huge recall in 2004. Sadly, many of the Honda Pilot's that were repaired as part of the recall had their transmissions fail a second or even a third time.
The 2004 Honda recall covered about 1.1 million of Honda’s most popular models. Cars covered in the recall included 2003, 2003, and 2004 Pilot.
Honda Motor Company officially confirmed that a defect relating to motor vehicle safety existed in 2003-04 Pilots. Certain operating conditions resulted in heat buildup in the transmission second gear set and often led to gear tooth chipping. In very rare cases, actual gear breakage occurred. This gear failure could possibly result in transmission lock-up and a crash could occur without warning. Another problem with the radiator allowed antifreeze to mix with the transmission fluid.
In its 2004 filing with National Highway Traffic Safety Administration, Honda said it had two approaches to the recall:
- For vehicles with 15,000 miles or fewer, the dealer would update the transmission with a simple revision to the oil cooler return line to increase lubrication to second gear.
- For vehicles with more than 15,000 miles, the local Honda dealer would inspect the transmission to identify gears that have already experienced discoloration due to overheating. If discoloration existed the transmission would be replaced. If discoloration was not present the dealer would perform the revision to the oil-cooler return line.
A Honda spokesman said the automaker studied the issue and determined that only “prolonged operation” without adequate oil flow could cause the problem. Unfortunately, many Pilot owners who had the recall work done say their transmissions failed later anyway.
Honda Pilot owners purchased their cars based on a reputation of reliability. Unlike Honda Odyssey Owners, who were represented in a class action lawsuit settlement for transmission problems, Honda Pilot owners are at the mercy of the dealership – and are sometimes forced to pay thousands of dollars to repair the faulty transmission.
Honda Pilot Overview | Honda Pilot Transmission Failure Warning Signs | Honda Pilot Transmission Solution
